Terms of service
Terms of Service
Last updated: 14/03/2026
This website is operated by Pawtainer. Throughout the site, the terms “we”, “us” and “our” refer to Pawtainer. Pawtainer offers this website, including all information, tools and services available from this site, to the user conditioned upon acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of its services.
Online Store Use
By using this website, you represent that:
- You are at least 18 years old, or have permission from a legal guardian
- You will provide accurate and up-to-date information for your purchases
- You will not use our products for any illegal or unauthorized purpose
We reserve the right to refuse any order or limit quantities at our discretion.
Accuracy of Information
We strive to ensure that all information on our store is as accurate as possible. However, there may be typographical errors, inaccuracies or incomplete information related to:
- Product descriptions
- Prices
- Promotions
- Availability
We reserve the right to correct any errors and update information at any time without prior notice.
Pricing & Modifications
Prices for our products are subject to change without notice.
We reserve the right to:
- Modify or discontinue the service
- Change prices
- Remove products
at any time.
Products
Some products may be available exclusively online.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will be completely accurate.
We reserve the right to:
- Limit product sales to certain individuals or regions
- Limit quantities
- Discontinue products at any time
Shipping
Orders are typically processed within 1 to 3 business days.
Estimated delivery time is 8 to 12 business days, depending on the destination.
These timeframes are estimates and may be affected by external factors such as logistics delays or high demand periods.
Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy, available on this website.
Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Graphics
- Website design
is the property of Pawtainer or its suppliers and is protected by intellectual property laws.
Any reproduction, distribution or use without authorization is strictly prohibited.
Limitation of Liability
Pawtainer shall not be held liable for:
- Indirect or consequential damages arising from the use of our products
- Delays caused by third parties (shipping carriers, customs, etc.)
- Improper use of the product by the customer
The use of our products is the responsibility of the user.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon being posted on this page.
It is the user’s responsibility to review these Terms periodically.
Contact Information
For any questions about these Terms of Service, you can contact us at:
Pawtainer
Calle los Brezos 35
28978 Cubas de la Sagra
Madrid, Spain